1: Accounts

How can I add other people to my account?

To invite a user with permission already granted please follow these steps: In Fastbase…. Click on your profile picture and click the “Invite User” button. ​ Then select Permission, ‘Invite with Full Access’ (the invited user will get access for all Websites) or ‘Invite with Restricted Access’ (the invited user is granted access for selected Website(s) […]

Managing my account

How do I add add access to an account? All the websites (aka ‘properties’ in Google Analytics) that you are monitoring will be shown in the Property dropdown.  First you need to add the property in Google analytics then you need to sync it with Fastbase. To sync your Fastbase account with Google Analytics account you […]

Products and subscriptions

Where can I see my subscription? Just below your username, you will see your subscription level. Most people will see ‘Premium’. How do I change my subscription? Click on Pricing in the horizontal banner menu.   Can I buy monthly for 2-3 month and then change it for a yearly payment ? Yes. Here’s how. […]

Close a service or account

How do I cancel a subscription? 1: Click on your profile picture and then click the Settings 2: Select Account Settings menu. 3: Look for the section Subscription Plan and you will see a Cancel Premium button which turns red as you mouse over it. Click to cancel. The cancellation is valid from the next renewal date […]

Billing information

What happens with recurring payments after 30 days free trail? On sign-up you have to input your credit card to get 30 days free trial of the full premium version. After 30 days you automatically get billed for the next 30 days. If you cancel before the end of the trial and don’t continue as […]

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