How do I add add access to an account?
All the websites (aka ‘properties’ in Google Analytics) that you are monitoring will be shown in the Property dropdown. First you need to add the property in Google analytics then you need to sync it with Fastbase. To sync your Fastbase account with Google Analytics account you can follow these steps:
In Fastbase WebLeads:
- click on your profile picture and click on the Settings button, scroll down and click Update Profiles.
- When you get a message: “Successfully updated your profiles.” Click “OK” and refresh the page.
I have lost my login
Please sign in using your Google Analytics account.
Fastbase connects with your Google Analytics data and shows you exactly which companies are visiting your website through network reports. In addition to company name, it brings other data together into an easy to use dashboard, including location of the visitor, pages viewed, how the visitor found you and potential contacts to reach out to.
How do I change account passwords?
Your are using your Google Analytics account as login. You need to update your password on your Google account.
How do I join an existing account?
First you need to add the property in Google Analytics then you need to sync it with Fastbase. To sync your Fastbase account with Google Analytics account you can follow these steps:
- In Fastbase WebLeads: click on your profile picture and click on the Settings button.
- Scroll down and click Update Profiles.
- When you get the message: “Successfully updated your profiles.” Click “OK” and refresh the page.
Why is my account suspended?
It is unusual for an account to be suspended unless you have specifically asked us to do so. If you do receive such a message, it is important to communicate this by email to support@fastbase.com with any screenshots of messages you have received. We will deal with it as a priority.